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Bulletin of Abai KazNPU. Series of Psychology

A Professional self-efficacy of psychologist-consultants in dealing with crisis situations

Published September 2026

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Al-Farabi Kazakh National University
Al-Farabi Kazakh National University
Abstract

The relevance of the study is determined by the need to assess the subjective willingness of psychologists to act not only in standard consultative situations, but also in conditions of professional complexity. The purpose of the study is to identify the professional self-efficacy profile of consultant psychologists and determine its relationship with specialized training and practice with crisis clients. The study involved 50 specialists. The Counselor Activity Self-Efficacy Scales (CASES) technique was used in adaptation by N.V. Kiselnikova. Descriptive analysis, internal consistency assessment, Friedman test, Wilcoxon pairwise comparisons, Kruskal-Wallis test, Welch t test, Cohen's d and Spearman correlation were performed. The highest self-efficacy was found in session management (M = 7.06; SD = 1.49), then in basic counseling skills (M = 6.89; SD = 1.35), and the lowest in working with complex situations (M = 5.83; SD = 1.54). Differences between blocks are significant (χ ² (2) = 28.61; p <0.001; W = 0.286). Training is associated with higher self-efficacy in basic skills and session management, but not in difficult situations. The results justify the need for a combination of training, practical training and supervision.

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Language

English

How to Cite

[1]
Orakova, B. and Madalieva, Z. 2026. A Professional self-efficacy of psychologist-consultants in dealing with crisis situations. Bulletin of Abai KazNPU. Series of Psychology. 88, 3 (Sep. 2026), 317–325. DOI:https://doi.org/10.51889/2959-5967.2026.88.3.024.