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Bulletin of Abai KazNPU. Series of Psychology

SOCIO-PSYCHOLOGICAL METHODS OF RESOLVING CONFLICTS AMONG ADOLESCENTS

Published September 2025

23

39

Shakarim University
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Kuralai Adilzhanova

Acting Associate Professor

Shakarim University
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Nazym Kulmysheva

 

Kulmysheva Nazym Armysovna Candidate of Pedagogical Sciences, Non-profit Joint Stock Company,  «Shakarim University»  Kazakhstan, Semey, 071400 nazym.armys@mail.ru +7-708-811-37-76 https://orcid.org/0000-0003-4900-0960

Shakarim University
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Sholpan Abisheva

 

Abisheva Sholpan Shakarimovna, Candidate of Pedagogical Sciences, Non-profit Joint Stock Company,  «Shakarim University»  Kazakhstan, Semey, 87773394280,  E-mail Abisheva.s@bk.ru ORCID: https://orcid.org/0000-0003-4444-8950

Abai Kazakh National Pedagogical University
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Bakhytgul Zhakanbaeva

магистр пед наук

Abstract

The article explores socio-psychological approaches to resolving conflict situations among adolescents. Adolescent conflict is regarded as a complex socio-psychological phenomenon that arises from disruptions in interpersonal interactions and discrepancies in behavioral patterns and value orientations. The application of socio-psychological methods has proven to be effective in addressing this issue.

The study identified the psychological characteristics of adolescents' conflict behavior and explored the possibilities of its correction through socio-psychological training. The experimental study involved 80 adolescents, who were divided into experimental and control groups. During the formative stage, the experimental group underwent socio-psychological training sessions. Statistically significant differences between the control and experimental groups were determined using the Mann-Whitney U test and Wilcoxon T-test.

The results demonstrated the effectiveness of the training. Respondents showed a decrease in emotional tension levels and an increase in communicative tolerance and effective conflict resolution skills (conflict competence). Additionally, adolescents became more inclined to choose peaceful behavioral strategies—compromise and cooperation. The study revealed new opportunities for improving school psychological services. The initial hypothesis proposed at the beginning of the research was fully confirmed.

Pdf (Қазақ)
Language

Қазақ

How to Cite

[1]
Адильжанова, К., Кулмышева, Н., Абишева, Ш. and Жаканбаева, Б. 2025. SOCIO-PSYCHOLOGICAL METHODS OF RESOLVING CONFLICTS AMONG ADOLESCENTS. Bulletin of Abai KazNPU. Series of Psychology. 84, 3 (Sep. 2025), 254–267. DOI:https://doi.org/10.51889/2959-5967.2025.84.3.023.