In modern society, conflicts often arise between participants in the pedagogical process. To solve them, it is important to be able to use the wisdom of the people and elements of culture. This article is devoted to the process of developing personal qualities and flexible skills of educational subjects by increasing the effectiveness of conflict resolution.

The theoretical study analyzes the scientific and theoretical literature on the problem of conflict, reveals the psychological content of this concept. The types and causes of conflicts in the higher education system have been identified, and effective methods of their resolution have been studied. At the same time, the experience of traditional culture - the approaches of Kazakh biys were considered as a prospect for constructive conflict resolution, their psychological characteristics were determined.

The primary empirical study allowed for a comparative analysis of the psychological characteristics of students of humanities and natural sciences of the Kazakh National Pedagogical University named after Abai. The complex of socio-psychological trainings conducted in the experimental group contributed to the students' assimilation of ways to effectively use folk wisdom in conflict situations, had a positive impact on self-realization.

As a result of the study, it was found that conflict situations arising in the learning process require effective problem solving, relationship regulation and the establishment of harmonious interpersonal relationships. To avoid conflict situations that arise at universities, we came to the conclusion that sometimes it is useful to use folk wisdom and humor.